Personal Data Protection Policy

1. Purpose
This Personal Data Protection Policy ("Policy") sets out the ways in which The Arbitration Chambers Pte. Ltd. (“TAC”) collects, uses, discloses and retains personal information to carry out its activities and operations, as well as the measures TAC takes to protect your personal information.
 
2. Application of Policy
When you visit our Website, you agree to the terms of this Policy as updated from time to time. From time to time, TAC will update this Policy to ensure that this Policy is consistent with any changes in legal requirements. You are encouraged to periodically review this Policy to be informed of how TAC is protecting your information.
 
3. Types of Personal Information Collected
3.1 Our Policy applies to personal information that TAC collects, uses and discloses to carry out its activities and operations such as to enable you access to TAC’s Website and online service portals. Personal information is any information that can identify an individual or information about an identifiable individual, such as an individual’s home address, telephone number, or a member’s transaction activity in relation to TAC’s activities. When you visit our Website, you might provide us with information about yourself and your employer, including your telephone number, e-mail address, and occupation/designation. If you correspond with us through e-mail, we may retain the content of your e-mail messages together with your e-mail addresses and our response.
3.2 This Policy does not apply to aggregated information which summarises statistical information about groups of users, and which does not include name, contact information, or any other information that would allow any particular individual to be identified.
 
4. How We Collect Your Personal Information
We collect personal information, unless such is prohibited by legislation, when you contact us or when you require our services.
 
5. Use of Your Personal Information
5.1 TAC collects and uses your personal information to operate the its Website, to facilitate correspondence with you, and to administer TAC’s activities. TAC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
5.2 TAC does not sell, rent or lease its client lists to third parties. TAC may share data with trusted partners in order to administer our services to you, to help us perform statistical analysis, send you e-mail or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TAC, and they are required to maintain the confidentiality of your information.
 
6. Security of Your Personal Information
TAC secures your personal information from unauthorised access, use or disclosure. TAC secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. TAC will not share your personal information with third parties without your permission, except if required by law or a court order to do so.
 
7. Withdrawing Consent
If you have provided personal information through your correspondence with TAC or through the use of this Webpage, you may subsequently opt out of the collection and/or handling of your personal information. You can do so at any time by choosing by contacting us by phone at (65) 6538 1277 or fax (65) 6538 1727.
 
8. Access, Accuracy and Correction of Your Personal Information
We rely on you to ensure that your profile and contact information is accurate. Please let us know of any changes to your personal information. You may update the accuracy or completeness of such information, and request that corrections be made to it. Please send all your enquiries requests and notifications to arbiter@arbiter.com.sg.
 
9. Link to Other Websites
The Website contains hyperlinks to other websites, the data protection and privacy practices of which may differ from those of TAC. TAC is not responsible for the content and privacy practices of such websites, and encourages you to consult the privacy notices of those sites.

Contact

arbiter@arbiter.com.sg
Tel: +65 6538 1277
Fax: +65 6538 1727
32 Maxwell Road #02-03
Singapore 069115